7. Time Away/ full Cancellation

If you need to cancel services for short term vacation or cancel completely, please give advance notice – as much as you can. If staff go on vacation, you will be provided with a floater who will cover your needs while they are away unless you do not want that. If staff are out sick, we will do our best to reschedule you within that week either with your regular cleaner and if not, someone that is open with your permission.